All work

HealthBridge Healthcare management and patient portal

PlatformHealthcareDashboard

A patient portal that treats accessibility as architecture, not afterthought. We rebuilt HealthBridge’s platform so patients, clinicians, and administrators finally share one coherent system.

Client
HealthBridge Systems
Year
2024
Industry
Healthcare / Platform
Scope
  • Service Design
  • Platform Engineering
  • Accessibility
  • EHR Integrations
Services
HealthBridge
[ Brief ]

The challenge

Three portals, four logins, and fax machines still in the loop. Patients couldn’t see their own records in one place, and clinics drowned in duplicate data entry across legacy EHR systems.

The response

One platform with role-aware views, real-time scheduling, and bidirectional EHR sync. WCAG 2.2 AA compliance is enforced in CI, and the interface language was rewritten with clinicians at the table — every label tested with real patients.

[ Outcome ]
52%

Fewer support calls

31%

Reduction in no-shows

100%

WCAG 2.2 AA coverage

[ Gallery ]

Inside the work.

Patient timeline — records in one place
01Patient timeline — records in one place
Clinician scheduling view
02Clinician scheduling view
Design research — access as a feature
03Design research — access as a feature
[ Stack ]
Languages
  • TypeScript
Frameworks
  • React
Platforms
  • Node.js
  • PostgreSQL
  • AWS
Tooling
  • Docker
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